Acceptance of the Privacy Protection Procedures applied by Cozy-Cafe.gr

If you use this website you accept and consent to this Privacy Statement and the terms and conditions of use of the website that have been communicated through it. We take the protection of your personal data seriously and therefore we guarantee you absolute security when you visit our website. Our website Cozy-cafe.gr asks visitors to provide us with their personal data only in case they want to order products, register on our website or send a message to cozy-cafe.gr through the contact form.

Right to information, correction, exclusion, deletion

Cozy-cafe.gr allows its users to correct, change, supplement or delete data and information that has been provided. If you choose to delete an information, Cozy-cafe.grwill act so that this information is deleted from its files immediately. For the protection and security of the user, Cozy-cafe.gr will try to ensure that the person making the changes is indeed the same person as the user. To access, change or delete your personal data, to report problems regarding the operation of the website or to ask any question, contact us via e-mail at info@cozy-cafe.gr. Please note that we will do everything possible to protect your personal data, but the protection of your password on our website also depends on you.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content that you send us as a subscriber or customer of the website, our website uses an SSL and TLS encryption. This means that the data you transmit through this website cannot be read by third parties. You can recognize an encrypted connection from the “https: //” address bar of the browser and from the lock symbol in the browser bar. The browsers Netscape Navigator, Internet Explorer, Mozilla Firefox, Opera, Safari support the TLS protocol and are recommended for connecting to the Cozy-cafe.gr website.

Server Log Files

When you visit our website, our server collects so-called server log files, (logfiles), and specifically:

-Date and time of entry to the website.
-The volume of data sent in bytes.
-The browser and operating system you used to enter the website.
-Internet Protocol address (IP address), when you enter the website. The IP address is personal data along with the date and time of your visit, although we cannot identify you with this data alone.
The legal basis for which we collect your IP address and store it in special files (log files) is our legitimate interest in processing this data in order to ensure the security of networks, information and services against accidental events or illegal or malicious actions that compromise the availability, authenticity, integrity and confidentiality of stored or transmitted data (e.g. control of DDoS attacks “denial of service”) as well as our legal obligation to provide a more secure environment for the processing of your personal data (GDPR Article 6 (1) (f) and (c). The data will not be transferred or used in any other way. However, we reserve the right to check the (server log files) if specific indications of unauthorized use are detected.

Processing of personal data for children under 16

Cozy-cafe.gr will not collect or process personal data of children under 16 unless parental consent has been given in accordance with applicable local law. If we become aware that a child’s personal data has been collected in error, we will delete such data without undue delay.

Cookies

Like most websites on the Internet, our website Cozy-cafe.gr may use cookies so that certain information can be accessed each time the user browses our website. The user acknowledges that without the use of cookies it would be impossible for Cozy-cafe.gr to offer important services. Cookies are alphanumeric files that are transferred to the hard drive of users’ computers via the Internet. The user can set his personal browser to prevent him from accepting new cookies or to ask each time a new cookie is to be installed on the hard drive. If the user chooses to prevent cookies from being stored on his hard drive, he will not be able to use certain services of our website. By browsing it, he accepts the use of cookies.

Google Analytics

Our website uses Google Analytics, through which it collects information. This information helps our online store to optimize its website based on the preferences of its visitors. The information collected is sent to and stored on the server provided by Google in the USA. For more information about Google’s Privacy Policy, please visit the link below https://policies.google.com/privacy?hl=el . In case you do not want your data to be collected by Google Analytics, you can download and install the Google Analytics Opt out program in your browser at the link below: https://tools.google.com/dlpage/gaoptout/.

Rights

The User has the right to request that the processing of his/her data be restricted if he/she disputes the accuracy of the data until he/she has verified its accuracy, if the processing is unlawful or if he/she objects to the processing and if Cozy-cafe.gr no longer needs the data but the user requests it for the establishment, exercise and support of legal claims. The user is informed before the restriction is lifted. Furthermore, the user has the right to object at any time, for reasons relating to his/her particular situation, to the processing of his/her data that is lawful and in particular in cases where it is necessary for the performance of a task imposed by the public interest or due to the existence of a legitimate interest. In the objection request, he/she must justify the particular circumstances that justify his/her objection.

Contact and sending requests

Cozy-cafe.gr is always at your disposal for any information, clarification, or request. Contact us via email at info@cozy-cafe.gr. We will inform you as soon as possible upon receipt of the request.

Periodic Changes

Cozy-cafe.gr is constantly expanding, updating, and improving its website and related products and services, and will also update this policy. We recommend that you read this process at regular intervals in order to be informed of any changes to the content of this Privacy Policy. This policy will be modified from time to time without prior notice to users.

Right to complain

According to the Regulation (No. 679/2016), you have the right, if you consider that your rights regarding the protection of your personal data are being violated, to submit a complaint to the Personal Data Protection Authority, which is located in Athens (1-3 Kifissias, P.C. 115 23) and by telephone (2106475600) and fax (2106475628) or by email at complaints@dpa.gr.